Sathiclap ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
This Privacy Policy complies with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
3.1 Platform Services: Facilitate connections between customers and service providers
3.2 Communication: Send notifications, updates, and service-related messages
3.3 Verification: Verify user identity and service provider credentials
3.4 Payment Processing: Process transactions securely
3.5 Improvement: Enhance Platform functionality and user experience
3.6 Safety: Prevent fraud and ensure Platform security
3.7 Legal Compliance: Comply with applicable laws and regulations
3.8 Marketing: Send promotional content (with consent)
Information may be transferred in case of merger, acquisition, or asset sale.
5.1 Technical Safeguards: Encryption, secure servers, and access controls
5.2 Physical Security: Secure facilities and restricted access
5.3 Administrative Measures: Employee training and confidentiality agreements
5.4 Payment Security: PCI DSS compliant payment processing
5.5 Regular Audits: Periodic security assessments and updates
6.1 Active Accounts: Data retained while account is active
6.2 Inactive Accounts: Data may be retained for up to 3 years
6.3 Legal Requirements: Longer retention if required by law
6.4 Transaction Records: Retained as per Indian financial regulations
6.5 Anonymized Data: May be retained indefinitely for analytics
Under Indian law, you have the right to:
7.1 Access: Request information about data we hold
7.2 Correction: Update or correct inaccurate information
7.3 Withdrawal: Withdraw consent for data processing
7.4 Portability: Request data in portable format
7.5 Deletion: Request deletion of your personal data
7.6 Complaint: File complaints with appropriate authorities
8.1 Essential Cookies: Required for Platform functionality
8.2 Analytics Cookies: Help improve user experience
8.3 Marketing Cookies: Used for targeted advertising
8.4 Third-Party Cookies: From integrated services
8.5 Cookie Control: Manage preferences through browser settings
9.1 Platform is not intended for users under 18
9.2 We do not knowingly collect children's personal information
9.3 Parents/guardians should contact us if children's data is collected
9.4 We will delete children's information upon verification
10.1 Data primarily stored in India
10.2 Some service providers may be located outside India
10.3 Adequate security measures maintained for transfers
10.4 Compliance with applicable data protection laws
11.1 We may update this Privacy Policy periodically
11.2 Material changes will be communicated to users
11.3 Continued use indicates acceptance of changes
11.4 Previous versions available upon request
For privacy-related questions or concerns:
Acknowledgment: By using Sathiclap's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and Privacy Policy.
